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Customer Reviews
These reviews are from verified customers who have made purchases with us.
These reviews offer valuable insights into our dealership’s operations. If you’ve already had the opportunity to visit RS Machinery LLC, we would greatly appreciate hearing about your experience. Please feel free to share your feedback on your preferred online review platform.

What our customers say
Rated 4.7 / 5 based on 270 reviews Showing our 4 & 5 star reviews
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We recently acquired a 2004 CAT 345BL excavator from RS Machinery. Madison provided exceptional service—being both honest and patient throughout the purchase process. She took great care in ensuring the machine’s specifications aligned perfectly with our business needs. The delivery was prompt, and the machine arrived exactly as described. We are extremely satisfied and will definitely consider RS Machinery for future purchases.

Stephen Cathers
Dundee, OR
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RS Machinery is always prompt and to the point. They answer phone calls without delay and handle paperwork efficiently. I will certainly recommend them and look forward to being a repeat customer.

Curtis Stillwell
Cary, NC
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I’ve purchased three pieces of equipment from Alexander and his team this year. While there were a few minor issues, they’ve been excellent to work with. They’re my dealer of choice—having dealt with other dealers, I can honestly say their dedication to customer service is rare and much appreciated.

AJ Armstrong
Orrville, OH
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It’s been a pleasure to be treated as a valued customer. The service over the past 5 years has been excellent—friendly and professional every step of the way.

Wendy Ogden
Fair Play, SC
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I had a lot on the line with this purchase, especially buying sight unseen from Alaska. Alexander went above and beyond, fulfilling every promise and more. He arranged transport to Alaska and answered all my questions. I'm so grateful to have worked with such an honest and reliable sales agency. I wish I could give him more stars—I'm absolutely thrilled with my excavator!

Shelly R
Alaska
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Like many others have mentioned, working with Madison was a truly pleasant experience. She handled the delivery of my used E50 and several attachments flawlessly. When I mentioned needing to replace the fuel/oil separator, she went out of her way to send a replacement, even though I didn’t feel it was her obligation. She’s a solid person, and I’ll definitely be coming back for repeat business!

Jeff Foster
Seattle, WA
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The tractor I purchased from RS Machinery has been absolutely incredible. My wife and I bought some land, built a house, and started working on landscaping and property upgrades. The tractor has helped transform our mountain homestead during the spring and summer, and in winter, it clears the snow banks created by my plow. A big thank you to RS Machinery for the fantastic customer service and overall experience! God bless everyone who contributes to making their business what it is!

Brian Spinden
Dallas, TX
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RS Machinery is the best place to buy heavy equipment, offering first-class service. Thanks to Rachel for all your help!

Kaleb Castellon
Covington, GA
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I delivered an excavator to RS Machinery, and the owner truly went above and beyond. Despite the pouring rain on a Friday night, he stayed after hours to accommodate the late delivery. When my truck had an issue in the yard, he helped me fix it and get back on the road. He even allowed me to leave my trailer overnight for easier parking. This level of care says a lot about the people behind the company.

Vantage Logistics
Houston, TX
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I bought an old motor grader from RS Machinery. The seller provided all the information I asked for, and after sending the bank transfer, the machine arrived at my home in just six days. When I received it, it was exactly as described, and the condition was even better than expected. He’s an honest and reliable person to work with.

Allison Gilbert
Chesterfield, MO
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Benjamin is an exceptional and honest person. His equipment is reliable, and he always goes the extra mile to ensure you get exactly what you need. We highly recommend him and his store for purchasing heavy equipment. Thank you, Benjamin, for everything you’ve done!

Fabricio Lima
Houston, TX
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I purchased a Deere 870GP from RS Machinery in October 2023. Alexander was a pleasure to work with—accommodating, fair, and always going the extra mile. He arranged transport and ensured we received excellent service throughout. I highly recommend RS Machinery if you're in the market for equipment!

Bruce Nebeker
Pittsburgh, PA
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I recently purchased equipment from RS Machinery and found them to be very honest and straightforward. They completed the repairs as agreed, and when a serious issue arose after delivery (even though the machine was sold without a warranty), they stepped up to help resolve it. I highly recommend them as a trustworthy source for equipment. Plus, you get a 5-day inspection period at home, which is a great benefit!

Russell Stratton
Neptune Beach, FL
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Be sure to ask for Madison—she’s excellent, and they have great equipment for you!

Nestor Jimenez
Cordova, TN
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Great experience working with them! We’re very happy with the CAT Articulated Truck we purchased!

Natalya Mashika
Seattle, WA
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I recently purchased a 2013 CAT 924K wheel loader from Austin at RS Machinery. Since it was my first time buying from them, I flew from North Dakota to California to inspect the machine for five days. It was exactly as advertised. After the purchase, Austin helped arrange transportation and even took care of containerizing the machine for overseas shipping. With all the right contacts in the trade, working with him was seamless—it truly felt like a one-stop shop. Thanks again, Austin! I look forward to doing more business with you in the future!

Dion Jay
San Jose, CA
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I've purchased several machines from RS Machinery and have always had great experiences. They’ve also helped me sell some of my old equipment on consignment, saving me the hassle of negotiating with buyers. If you’re looking for machinery or equipment, they’ve got you covered!

Mike De Meo
Philadelphia, PA
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5 stars! I purchased a used excavator and forklift from RS Machinery, and I’m now looking at a trailer, loader, and boom lift for my next purchase!

Ed Joyce
Valley Grande, AL
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RS Machinery has a knowledgeable sales staff, a huge inventory, and the best prices we found. We’ll definitely be returning for all our future equipment purchases!

John Rowly
Woodford, VA
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We are extremely happy and satisfied with the excavator deal we received from RS Machinery. We needed a machine in almost perfect condition, and it arrived working like brand new. The #1 rule is that cheaper isn’t always better, but with Alexander as our sales rep, we got just that—an excellent deal. From the price to the communication, including emails, phone calls, and the pictures and videos of the equipment showing everything in perfect working order, everything was top-notch. The service was responsive and timely, and the equipment quality is outstanding. We highly recommend RS Machinery and will definitely be ordering from them again when needed!

Doug Rechsteiner
Bay City, MI
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I purchased a 2020 John Deere 210L EP for our ranch. It arrived in great condition and has been running strong ever since. Shipping took a bit longer than expected due to a snowstorm, but RS Machinery kept me informed throughout. Solid customer service, just a slight hiccup.

Tom R.
Sheridan, WY
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Bought a 2011 Caterpillar 308D CR and the experience was fantastic. The team was transparent about the machine's condition and provided all the info I needed. Their 5-day inspection period gave me peace of mind. Everything was as promised.

Hannah P.
Cheyenne, WY
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We got a 2008 Volvo ECR88 for our landscaping projects. Mechanically, it’s solid, but there were a few more surface scratches than I expected. Not a big deal since it works perfectly. RS Machinery was easy to deal with and offered fair pricing.

Brian T.
Spokane, WA
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Purchased a 2018 Caterpillar 305E2 CR. The machine was exactly as described—clean, serviced, and ready to go. Shipping was quick, and I really appreciated the 5-day inspection option. RS Machinery is top-notch.

Angel M.
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We bought a 2017 Caterpillar D6K2 LGP for land development. The dozer is powerful and came in great working condition. The paperwork took an extra day to process, but everything else went smoothly. Would recommend them for heavy equipment needs.

Paul J.
Missoula, MT
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RS Machinery delivered a 2018 Caterpillar 938M loader, and it exceeded expectations. The whole process was seamless, from first contact to delivery. Their 5-day return policy shows they stand by their machines.

Sam R.
Bismarck, ND
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Purchased a 2021 Bobcat E85. The machine runs well, though I did notice the tires had a bit more wear than expected. That said, it’s been reliable, and their team was very responsive. I would buy from RS Machinery again.

David M.
Bozeman, MT
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