Refunds and Returns
RS Machinery LLC
Overview
At RS Machinery LLC, we are committed to providing quality machinery and ensuring customer satisfaction. Our Refund and Returns Policy is designed to address any concerns you may have with your purchase. Please review the details below.
Seller Guarantees
Ownership and Title:
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All machinery sold is owned by RS Machinery LLC and is free of liens or encumbrances.
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Proper documentation, including the Certificate of Origin, Bill of Sale, and Warranty Information, will be provided at the time of delivery.
Machinery Condition:
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All machinery is inspected to ensure it is in good operating condition unless otherwise stated.
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Accurate hour meter readings are provided to the best of our knowledge.
Delayed Delivery:
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In the event of a delivery delay beyond our control, such as weather or transportation issues, we will communicate promptly and provide a full refund if delivery cannot be fulfilled within a reasonable timeframe.
Refund Policy
We aim to resolve any issues promptly and fairly. Refunds are available under the following circumstances:
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If the machinery has a defect not disclosed at the time of sale.
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If delivery cannot be completed due to unforeseen circumstances.
Making a Claim
If you experience an issue with your purchase, please follow these steps:
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Stop using the machinery immediately and park it in a safe location.
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Emailing sales@rsmachineryhub.com with a detailed description of the issue.
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Calling +1 (701) 581-4872 for immediate assistance.
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Include any supporting documents, such as photos or videos, to expedite your claim.
Claim Period
Claims must be submitted within 45 days of taking possession of the machinery.
Additional Information
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Refunds will cover the full purchase price for valid claims.
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The Buyer’s rights under this policy are in addition to any other rights provided by law.
Contact Us
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Email: sales@rsmachineryhub.com
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Phone: (701) 581-4872
We are here to ensure your experience with RS Machinery LLC is smooth and satisfactory.