Warranty at RS Machinery LLC

At RS Machinery LLC, we are dedicated to offering high-quality, reliable used equipment and heavy machinery. To give you added confidence in your purchase, we provide comprehensive warranty options tailored to your needs. Our standard warranty covers your equipment for a full 6 months from the date of purchase, offering peace of mind and continued support long after the transaction.

Warranty Coverage Details

Engine and Powertrain: Coverage includes the engine, transmission, and drivetrain components for dependable performance.

Hydraulic System: Protects essential hydraulic parts, including pumps, cylinders, and hoses.

Electrical System: Covers key electrical components such as the battery, alternator, starter, and wiring.

Structural Integrity: Ensures the frame, undercarriage, and major structural elements are safeguarded against defects.

Service and Support Commitment

Authorized Service Centers: For on-site assistance, our service trucks—equipped with the latest diagnostic and repair technology—are dispatched from nine convenient locations near you.

Genuine Parts Guarantee: All repairs and replacements use only genuine or OEM-equivalent parts to ensure quality and durability.

Certified Technicians: Our expert technicians are certified and highly trained in diagnosing and repairing all covered components for reliable service.

Hassle-Free Warranty Support

Simple Claims Process: Contact our customer service team to easily initiate a warranty claim, and they will assist you through each step.

Efficient Service: We prioritize fast resolution of warranty claims to reduce downtime and keep your equipment running smoothly.

Warranty Exclusions

Normal Wear and Tear: Parts that naturally wear out from regular use are not covered under the warranty.

Misuse and Neglect: Damage resulting from misuse, neglect, inadequate maintenance, or unauthorized modifications is excluded.

Consumable Items: Consumables such as filters, fluids, and other maintenance items are not included in the warranty coverage.

Warranty Benefits

Confidence: Operate your equipment with peace of mind, backed by comprehensive warranty coverage.

Cost Protection: Avoid unexpected repair expenses and keep your budget on track.

Assured Reliability: Our warranty, paired with our stringent inspection process, guarantees dependable, high-quality equipment.

Extended Warranty Options

For extra peace of mind, we offer extended warranty plans with added coverage and benefits:

Longer Coverage Periods: Extend protection for up to 24 months.

Comprehensive Protection: Coverage may include additional components and systems for greater security.

Flexible Plans: Select the plan that aligns with your operational needs and budget.

On-Site Repair Services

Save both time and costs by eliminating the need for off-site repairs. With a fleet of nearly 200 field service trucks, RS Machinery LLC offers prompt, on-site support whenever you need it. Each truck is equipped with a 32-foot boom crane that can lift up to 10,000 pounds at full extension, along with advanced diagnostic and repair tools. This ensures our technicians are always fully prepared with the right equipment to handle any job, every time.

Expert Welding and Machining Services

Our team consists of some of the industry’s top welders, backed by 10 specialized welding and machining trucks in our field service fleet. We provide on-site attachment repairs, precision machining, custom welding, and fabrication services—delivering expert solutions wherever you need us.

24/7 Expert Paving Equipment Support

Our dealer-trained paving technicians are available 24/7 to service all equipment brands. Whether you operate asphalt pavers, compactors, or screeds, we understand the importance of maintaining your machines in top condition to ensure smooth, efficient performance.

24/7 Field Lubrication Services

Our fleet of 24 lube trucks is available Monday through Saturday, providing around-the-clock service at your jobsite, wherever it may be. Equipped with advanced systems, our field lubrication service ensures efficient maintenance while adhering to environmentally safe waste removal and disposal practices.